MEWA POLICY

Welcome to MEWA (Make Every Win Achievable) – an ecosystem providing Marketing, Website Design, and E-commerce solutions.

When accessing our website and using our services, understanding the regulations outlined in the MEWA Policy helps ensure the rights and interests of both parties. We are committed to protecting the privacy, personal information, and business data of our customers in accordance with the principles set out in the following privacy policy.

MEWA Privacy Policy

The collection and processing of user data are strictly carried out in accordance with technical standards to ensure the highest level of privacy and security.

1. Purpose and Scope of Information Collection

To provide suitable business solutions and optimize the digital experience, the MEWA Policy collects certain necessary information from users, including:

  • Personal and Business Identification Information: Full name, phone number, email address, company name, website URL, or online store URL voluntarily provided by customers when submitting a consultation form.
  • Digital Asset Information: Website administrator accounts, communication channels, advertising accounts, or e-commerce store accounts required for project implementation.
  • System Technical Data: IP address, browser type, device information, browsing time, and interactions on the website for technical analysis purposes.

2. Scope of Information Use

In accordance with the MEWA Policy, we are committed to using collected data only for legitimate purposes, including:

  • Consulting, planning, and implementing services within the MEWA System:
    • MESEO: Comprehensive SEO, Website Design, Content & Copywriting, and System Auditing.
    • MESHOP: E-commerce Store Management, Customer Care, and After-Sales Operations.
    • MEAFF: Market Research, Affiliate Channel Development, and Commission Optimization.
    • MELIVE: Live Commerce Operations, Video Commerce, and Live Session Management.
    • MEADS: Optimization of multi-channel advertising campaigns.
  • Synchronizing tracking and reporting data to help businesses accurately measure growth performance.
  • Providing technical support, resolving issues, and sending project progress updates.

3. Data Retention and Confidentiality Commitment

Customer information is securely stored on internal servers throughout the duration of the service agreement between both parties. Data will be retained until the contract has been fully terminated or until an official deletion request is received from an authorized representative of the business in accordance with the MEWA Policy.

As part of our commitment to data security, we use SSL encryption combined with a multi-layer firewall system to prevent unauthorized access. Personnel directly involved in projects are required to sign Non-Disclosure Agreements (NDAs) to ensure that your business data is not disclosed to external parties.

4. Sharing Information with Third Parties

As a core principle of our privacy policy, we are committed to not selling, renting, or exchanging customers’ personal or business information with any third party for commercial purposes. Information may only be shared in the following limited circumstances:

  • Providing necessary information to domain registrars and hosting providers (Hosting/VPS) to establish digital assets under the customer’s ownership.
  • Coordinating and providing information when officially requested in writing by competent government authorities in accordance with applicable laws and regulations.

5. Cookie Policy & Tracking Technologies (Google, Meta, TikTok)

The use of Cookies and common analytics tools such as Google Analytics and Meta Pixel helps remember user preferences and analyze website traffic and behavior. Such data is anonymized and used solely to improve content quality and optimize communication campaigns.

Customers have the right to disable Cookie storage in their browser settings at any time.

MEWA Terms of Service

In addition to data security, operational regulations and working principles are clearly defined to ensure that projects are carried out on schedule and achieve the highest possible level of effectiveness.

1. Operating Model & Scope of Application

All customers who register for and use services within the MEWA System are subject to the common operating principles set out in the MEWA Policy. With a single-point implementation model, we are responsible for connecting and coordinating specialized resources to develop a consistent strategy, helping businesses optimize costs and manage projects more efficiently.

2. MEWA’s Rights and Responsibilities

MEWA is committed to delivering practical and sustainable value to businesses through the following commitments:

  • Perform services in accordance with professional standards while ensuring the agreed timelines and quality requirements specified in the contract.
  • Maintain strict confidentiality regarding business performance metrics, customer lists, and the individual strategies of each partner in accordance with our privacy policy.
  • Reserve the right to refuse or terminate services for websites or online stores containing illegal, fraudulent, or content that violates applicable standards of public decency.

3. Customer Rights and Responsibilities

To ensure the best possible results from the partnership, customers are responsible for fulfilling the following obligations under the MEWA Policy:

  • Provide accurate and timely business information, images, documents, and necessary account access credentials.
  • Assume responsibility for the legality and copyright of all content, images, and brand assets provided to us during the course of the engagement.
  • Manage and secure all administrator-level accounts after they have been fully handed over by our technical team.

4. Payment & Digital Asset Handover

Customers are responsible for making service payments on time according to the milestones specified in the service agreement. In accordance with the MEWA Policy, once the customer has fulfilled 100% of their financial obligations, we will proceed with the handover of the complete website source code, advertising account administration rights, and other digital assets owned by the business.

5. Intellectual Property Rights

All products specifically created for the project, including design interfaces, source code, SEO-optimized articles, and marketing materials, shall become the full property of the customer upon completion of payment.

However, unless otherwise agreed under a specific confidentiality arrangement, we reserve the right to reference screenshots of the completed interface or general growth figures (with sensitive information removed) in our portfolio of representative projects for the purpose of demonstrating our professional capabilities.

6. Amendments & Dispute Resolution

The provisions of the MEWA Policy may be updated or amended to comply with changes in applicable laws and regulations, as well as the development direction of MEWA System’s services. Any changes will take effect immediately upon being publicly posted on the website.

In the event of a dispute or misunderstanding during project implementation, both parties will prioritize resolution through negotiation, cooperation, and mutual respect before seeking assistance from independent dispute-resolution or judicial authorities.

MEWA Contact & Legal Support Information

If you have any questions, feedback, or require further clarification regarding the MEWA Policy, please contact our legal support team directly through the following official channels:

  • Company Name: MEWA
  • Office Address: Officetel 06.05, Tulip Tower Apartment, No. 15 Hoang Quoc Viet Street, Phu Thuan Ward, Ho Chi Minh City, Vietnam
  • Business Activities: Marketing – Website Design – E-commerce
  • Email: hkdmewa@gmail.com
  • Hotline: 0369 61 31 81
  • Website: https://mewa.digital/en/

Conclusion

A clear and transparent set of policies provides a solid foundation for a long-term and trustworthy partnership between both parties. Strict compliance with the MEWA Policy helps protect the digital assets of businesses while enabling us to implement Marketing and Commerce solutions with the highest level of effectiveness.

MEWA is committed to continuously improving the quality of our services and protecting the legitimate rights and interests of all partners throughout our shared journey of growth.